Our goal is to offer you the best shipping options, no matter where you live. Every day, we deliver to hundreds of customers across the world, ensuring that we provide the very highest levels of responsiveness to you at all times.
The time frame for order delivery is divided into two parts:
- Processing time: Order verification, tailoring, quality check and packaging. All orders are sent to the manufacturer for dispatch within 24 hours after the order is placed. Then the manufacturer process the orders, which takes an additional 1–3 days.
- Shipping time: This refers to the time it takes for items to be shipped from our warehouse to the destination.
- US orders are shipped by e-packet, which is a US Postal Service product. After processing and leaving the warehouse, items usually take between 12 and 25 days to arrive at their destination but can take longer from time to time.
- International delivery usually takes about 15–30 business days, but can take longer. It all depends on your location.
The item guarantee period lasts 60 days (rare case)
If after 60 days, you still haven't received your order, contact us at firstname.lastname@example.org . We will refund your money back!
TAXES AND DUTIES
Import taxes, duties may be charged once the parcel arrives at the destination country. These charges are determined by the customs office of the specific destination.
Payments of these charges and taxes is the responsibility of the recipient and will not be covered by us.
For further information, feel free to contact us anytime and we will respond as fast as we can! (email@example.com)